Privacy Policy

Last Updated: August 2026

Hope Credit collects personally identifiable information voluntarily provided through the website. The company is the sole owner of this data and only shares it with third parties at the client's request or as required by law.

How We Use Your Information

Information is used to respond to client inquiries. Hope Credit may contact clients about services or policy changes unless opted out. Personal data is not sold to non-affiliated entities without opt-out opportunity. Information may be shared with service providers and as required by legal processes.

Your Rights

Clients can request to see, correct, or delete their data at any time by contacting us.

Security

Security measures include restricting employee access to contact information and securing servers both offline and online.

Cookies & Web Beacons

Cookies and web beacons may track user behavior for marketing purposes. Aggregate demographic data may be shared with partners without personal identifiers.

SMS and Mobile Communications

When you provide us with your mobile phone number and consent to receive text messages, Hope Credit may send you SMS and MMS text messages related to your account, services, and support. Consent to receive these messages is not a condition of purchasing any goods or services.

Sharing. Hope Credit does not share, sell, or lease your SMS opt-in, phone numbers, or the consent record itself to any third party or affiliate for SMS marketing purposes. Where we use third-party service providers to send messages on our behalf (for example, our SMS platform provider), those providers are contractually restricted to using the data solely to deliver our messages. Aggregate or anonymized data may be used for internal analytics and service improvement.

Frequency and rates. Message frequency varies based on your account activity. Standard message and data rates may apply from your wireless carrier.

Opting out. You may withdraw consent to text messages at any time by replying STOP to any Hope Credit text message. Upon receiving STOP, we will send a single confirmation message and cease further SMS communications to that number. To resume messages later, you will need to opt in again.

Support. Reply HELP to any Hope Credit text message for support contact information, or visit hopecredit.net, or contact us at support@hopecredit.net or (760) 916-9313.

California Privacy Rights

California residents may reference the CCPA at https://oag.ca.gov/privacy/ccpa


Contact Information

6375 S Pecos Rd #224, Las Vegas, NV 89120
Phone: (760) 916-9313 or (877) 573-6462
Email: support@hopecredit.net
Hours: Mon–Fri, 8:30 AM–5:00 PM

Did You Know?

What we do

Hope Credit is a federal student loan assistance company that helps federal student loan borrowers navigate the broken federal student loan system to reduce monthly payments and earn months toward student loan forgiveness.

Have questions? Contact us →

Client Testimonial

You truly make a difference

Thank you for all you do for me especially in these challenging financial times! You are important in the lives of many people and you truly make a difference in my life every day. May the Lord bless you and keep you safe and in His care.

D.T., June 12, 2026

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